SALE: All of our courses are currently half price X

Terms and Conditions Ecommerce

Refund Policy

Purchases from the NAC Website

Distance Selling Regulations apply when you purchase goods & services from the Natural Animal Centre, C/o 2 Holts cottages, Shipton Green, PO20 7BZ, United Kingdom..

The price of the transaction will be confirmed at the end of the transaction, together with the delivery charges and the timescale for receipt of your goods or services.

Further information relating to the Distance Selling Regulations can be obtained from the Office of Fair Trading.

Terms of Business

The Natural Animal Centre, Troed yr Rhiw, Cwmduad, Carmarthen, Carmarthenshire, SA33 6XN is a privately owned business selling products, courses & consultancy in the animal behaviour sector.

Your credit or debit card will normally be debited within 2 days of confirming your order. We accept all cards in accordance with the Paypal facilities offered on our website (only available for items purchased through the online shopping facility).

We endeavor to process all orders within 5 working days of receipt of order.

The Natural Animal Centre shall have no liability to you for failure to deliver goods or services you have ordered, or any delay in doing so, or for any damage or defect to goods delivered that is caused by any event of circumstances beyond our reasonable control.

If you are dissatisfied with the goods please contact us to discuss your concerns. If you notify us & return them within a period of seven days (in the condition received) we will provide a full refund of the amount paid, including the p&p we charged you.

The Distance Selling Regulations provide that you may cancel an order up to seven days from the date of receipt of the goods (deemed to be 2 working days from dispatch).